Returns & Exchanges
At Von Dutch, we want to ensure you are completely satisfied with your iconic street style purchases. If your order doesn't meet your expectations, we offer a hassle-free 30-day return policy for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all Von Dutch holographic tags and labels remain intact.
- 3.Attach the Shipping Label
Print the prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
